Buckman wrote
Lastly under CRA 2015 there is no requirement for annual service to be done on any vehicle for CRA 2015 to remain effective.
Fully agree. One question though. CRA 2015 applies to the Dealer. The Manufacturers water ingresss guarantee is offered “free” subject to t&cs including an annual service.
If services are missed out do you think a water ingress claim against the Manufacturer will fail?😉
To answer Dusty's point, Because the manufacturer's warranty on the body work is made by them, and not the seller, the manufacture can specify what criteria need to be met to keep their warranty offer open. If they say the caravan must be serviced every year by an approved service provider, and you don't then you have breached the T&C's of the warranty.
As we have discussed on several previous occasions, the CRA is NOT active against the manufacture, so the terms & conditions of the Manufacturer's' warranty has no lien to a CRA claim against the seller or finance house.
...Lastly under CRA 2015 there is no requirement for annual service to be done on any vehicle for CRA 2015 to remain effective.
Whilst this might seem to be the case, it does not mean consumers can totally ignore the need for servicing of some purchases. For example if a product relies on a consumable to work or for safety, If it needed a service action to monitor or replace the consumable and for whatever reason you did not have the consumable replaced in a timely manner, its very unlikely an related fault claim against the seller would be successful.
The CRA does not seek to give upper hand to either party, and sometimes the customer does have to take actions to ensure a product continues working properly.