Don't know if they'v closed down but drove past ebor caravans on the A64 near york and all locked up and empty no stock or signs up
As some of the previous replies have pointed out, in the case of most appliances, the caravan manufacturer expects the customer to use the Original Equipment Manufacturer(OEM)'s warranty. Where this can seem rather blurred is becasue many of the dealers have actually done training with the OEM and can undertake many of the basic repairs on behalf of the OEM.
The major down side to this (and I can tell you from experience) is the OEM repairs are often necessary because the caravan manufacturer has failed to ensure the integrity of the appliance in the warehouse or on the assembly line, or they have not followed th e OEM instructions or advice about fitting the appliance, or the caravan manufacturer has damaged the OEM equipment when they fit it. These warranty costs do not appear in the Caravan manufacturers accounts as they are covered by the OEM's.
We spent many hours correcting installations where the caravan manufacturer had not installed the appliance for its best effect.
Also we know some serious bodywork failures have resulted in the caravan being returned to the factory for repairs. Many such repairs have taken months.
Looking at Clive’s post maybe we can look forward to”the slow boat to China” for future warranty repairs😉
Looking at Clive’s post maybe we can look forward to”the slow boat to China” for future warranty repairs😉
I think those high end expensive caravans will drop off the market. Buccaneer caravans were selling for about £30k in 2018, but now almost the same caravan with different decals sells for £48k so a massive difference over 6 years, but quality has not improved!
I honestly wonder how they can justify such a high price, when they are basically using the same OEM equipment and construction techniques as the larger lower cost (But still rather expensive) manufacturers. Even their hand assembly processes allow too many design, material and assembly faults to be created and reach the end user.
The good news is that a 2018 caravan in good condition with a full service history will sell for about £23-£25k so a loss of about £5-£7k most of which would have been the VAT element!
I rang an AWS company I have used previously about 11:00 this morning and left a message, expecting maybe a call back in the new year.
I have just put the phone down from their call back (on a Sunday!)
Service booked for 17th January,.
Chap said he had a pile of emails on his desk from people in the same situation, but as a previous customer I get preferential treatment. Result !!
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