A friend has a 2011 Bailey Unicorn Barcelona. He bought it second hand last year from the previous owner who had it from new. It was serviced in 2012 and 2013 by the supplying dealer in the South of England.
He now lives in France and today had the ‘van serviced by a Bailey Approved mobile engineer. He removed one of the hub nuts whilst my friend was watching and reported that the thread on the stub axle was damaged (and was now stripped) because the nut had been cross threaded when it was previously replaced and torqued up. His view was that the only solution was a new axle because it is not possible to replace only the stub axle.
Can members of the Forum advise on what action he now takes. He has emailed the dealer who previously supplied and serviced the ‘van but I suspect that they will deny all responsibility. Should he threaten legal action, bearing in mind that he has no hard evidence that no one else has attempted to dismantle the hub? If the thread is recut, then the thread will be smaller than the original and he might not be able to obtain the correct AL-Ko nut to fit. Is it possible to replace just the stub axle?
He now lives in France and today had the ‘van serviced by a Bailey Approved mobile engineer. He removed one of the hub nuts whilst my friend was watching and reported that the thread on the stub axle was damaged (and was now stripped) because the nut had been cross threaded when it was previously replaced and torqued up. His view was that the only solution was a new axle because it is not possible to replace only the stub axle.
Can members of the Forum advise on what action he now takes. He has emailed the dealer who previously supplied and serviced the ‘van but I suspect that they will deny all responsibility. Should he threaten legal action, bearing in mind that he has no hard evidence that no one else has attempted to dismantle the hub? If the thread is recut, then the thread will be smaller than the original and he might not be able to obtain the correct AL-Ko nut to fit. Is it possible to replace just the stub axle?