- Jun 20, 2005
As a matter of interest did the new one‘s bar code etc match the original?When I required a new axle Swift were unable to confirm the specification and part number and asked me to contact Alko. I got under the caravan and photographed the Alko label with bar code and serial number. Alko would not supply a replacement against that information. They sent me a part drawing and asked me to check the actual fitted axle’s dimensions against the supplied drawing. This required the van to be lifted by a hydraulic workshop lift to measure the required interface dimensions.
So on something as critical as the axle neither Swift nor Alko were effectively able to demonstrate the required level of configuration control as required by ISO.