I decided to buy a subscription to Practical Caravan in early December as a present for my wife.
The system would not allow me to pay with a debit card. I paid with a credit card.
I decided to advise PC of the problem.
All correspondence is a automatic reply. Useless.
I persevered and after 3 weeks spoke with a person in a call centre. In South Africa.
Useless
I amazingly continued and tried the switchboard for future publishing who put me through to “John” answer phone. Left message. No call back.
Useless.
I then called the editorial no, 0207 042 4000
It doesn’t exist !!
Useless
I then called a mobile no for the adv dept.
Spoke with a person who would investigate.
Nothing so far...
Useless
I today had an email asking about my experience. Duly completed the survey and submitted.
It then disappeared.
Useless
I tried the editorial no again a few minutes ago.
It still doesn’t work.
You know what’s coming...
USELESS
The system would not allow me to pay with a debit card. I paid with a credit card.
I decided to advise PC of the problem.
All correspondence is a automatic reply. Useless.
I persevered and after 3 weeks spoke with a person in a call centre. In South Africa.
Useless
I amazingly continued and tried the switchboard for future publishing who put me through to “John” answer phone. Left message. No call back.
Useless.
I then called the editorial no, 0207 042 4000
It doesn’t exist !!
Useless
I then called a mobile no for the adv dept.
Spoke with a person who would investigate.
Nothing so far...
Useless
I today had an email asking about my experience. Duly completed the survey and submitted.
It then disappeared.
Useless
I tried the editorial no again a few minutes ago.
It still doesn’t work.
You know what’s coming...
USELESS