Nigel_374368045 said:
I really am losing the will to live! To log into the "old" website (which worked!) all I needed was my email address and the password. I have entered all manner of "usernames" and "passwords" (including the correct email address and password) but it always comes back with "not known". I have tried to re-register, but it won't let me because my email address is already logged.
Why do folk have to meddle. If it ain't broke, let's break it!
Hi Nigel
You have obviously managed to log in ok now and your details should now be stored so that you will be fine the next time.
The problems have arisen because John Duncan requested forum members on the old forum to alter their usenames so that they became unique to them. Christian names like 'Tom, Dick' or in this case 'Nigel' wouldn't work after the update because they are often shared by more than one person using the forum.
The only trouble is that very few members changed their usernames, perhaps they weren't sure how to do it.
You will notice that your old username of 'Nigel' has now become 'Nigel_374368045', this is to render the forum username unique to you to prevent confusion and others from adding comment under your username. Now that your password is established you could if you wanted to go back into your log in via 'My Account' at the top of the forum page and change your username to something more easily recognisable.
I'm sorry to have to say this Nigel but the old forum was most definitely broken and in urgent need of fixing believe me!
For anyone trying to log in for the first time without much success they can simply enter their email address to request a new password.
The password will be sent to the email address supplied and it can then be used to log in and change the username and password if required.
../../../users/nigel374368045