I don't think anyone would question the policy of keeping their outfit in as safe a condition as possible, and the annual service is a good place for this to be completed. However, it is also clear that ALKO try to be 'all things to all people' and do state different things to owners and to service agents. They also hide behind the same 'wall' as all other manufacturers and state that only parts with their name on it, are acceptable, although as all manufacturers tend to get their parts from 3rd party suppliers, this is a bit of a 'red herring'. Fortunately in the case of a trailer brake set up, the number of replaceable parts is small, so there is not that much of an issue, as for instance in a car.
Part of any maintenance schedule should take into account the use the outfit has been subjected to, and the area of operation. If you only take your brand new van a few hundred miles in the 1st season, then really removal of the hubs should not be an issue. However if you decide to cross the Sahara desert for 9 months then yes, a good check up is essential. However, as trailers do not have odometers the actual usage is a matter of word of mouth from the owner, and that is invariably a 'guestimate'.
Personally, I would have felt that under normal operating conditions removal of the hubs should be obligatory every 2nd year unless the use dictates otherwise. Squealing or pulling brakes is a good indicator of dust build up inside requiring attention. It is disappointing that ALKO do not make visual observation of the inside of the drums a little easier, so one does wonder if this is deliberate. As far as I can tell BPW do not share the same servicing requirements, but their hubs are grease filled.
However, as the difference in costs for the service whether or not drums are removed, is not going to change that much, it means that we as owners are at the mercy of the dealers in this regard, especially if we wish to maintain a warranty protection.
While there are many dealers out there who try to follow the 'best practice' in the interests of their customers, unfortunately there are also far too many others who do not, and tarnish all. This is an area where the industry really needs to tighten up its own internal vetting procedures vigorously, not just issuing little plaques to put on the wall, stating 'accredited'.