"I understand your point Colin but I will stand by what I said. Desk driving transport managers need to get off their arse and do the job under the same pressures that they exert to appreciate the job."
I recall a driver saying something similar to this a few months back. He is an idiot though "old school" has no idea about bussinesss practices wouldnt know how to do anything else than drive from A to B, frankly why should he, but the why should he start sprouting on about things he has no idea about too! We do also have very capable drivers too.
I recall a few years back working in another field having a customer out in the sticks, every time we had to call on him it was a night mere, in effect we only passed by his area early in the morning, he knew this and frankly couldnt get his brain around the fact that we as a company could not and would not change the route so that we could fit him in later in the day!
To him it was a case of "we don't know what we are doing" There was no point in trying to explain to this dim wit the round could not be changed solely for an irregular customer, that then effected every other regular customer on that round.
All he could see was from his limited point of view and frankly nothing else, he knew nothing of how the business worked or the time and extra costs that would make it frankly impracticably.but that was his view and nothing would change it.
I do enjoy reading stuff, i find most of it informative and useful, but some stuff makes me laugh, "generalisation " make me cringe, and this topic boarder on that.
Plenty of transport office workers have experience of hgv driving, but this seems to be missed by some posters! Plenty of transport office types are on the ball to helping out their drivers in anyway they can, plenty of transport managers put their drivers first and keep a kean eye on their welfare and legal aspect of the job.
Plenty of transport managers go on what their drivers give in feedback to help make the job that bit better, but what do you read in topics like this?
ill-informed remarks, that frankly remind me of the industry 2 or more decades ago, the funny thing is back in those days most transport bosses where indeed EX drivers "old school"types, kind of makes some of the responses on this topic, not only extremely funny to me, but shows how out of touch some are when making their views known!