When you buy a second hand caravan form a dealers, do you have any come back if you then get home and find things not as they seem.......mainly lot of damp.......godknows why i didnt see it..........grrrrrrrrrrrr
ANY info on the rules and regs for selling second hand caravans
- Thread starter Brian_374225027
- Start date
Well thank you kind sir for those reasuring words, it just reminds me why ive never visited these boards before.........and if your a caravaner then may all your speed camras come at once!! goodnight and godbless.
Hi Brian,
IMO Caravan dealers come under the same umbrella as car sales people profit profit profit is it broken sorry not it's covered.
Martin "E"
IMO Caravan dealers come under the same umbrella as car sales people profit profit profit is it broken sorry not it's covered.
Martin "E"
Hmmmmmmmm yes i understand........but NEVER underestimate the wrath of a woman!!!! will keep you informed.
Hi Brian
When you collected or agreed to buy the caravan, had the dealers done a service including a damp test on the van? And if so, did you have sight of that information? The reason I ask is that I bought a van recently from a dealers and had sight of a full service report including a damp test which had been done a week before.
At the risk of stating the obvious, if you did have sight of any report then you can take that up with them.
Is there any warranty on the van? How long have you had the van?
If the damp wasn't pointed out to you and if the salesman sold you a 'pup' then, if it was me, I would hitch the van up, and take it back and park it on their forecourt with a big placard on the outside saying something like 'don't buy from these dealers'. I would then stand there all day and the next day if necessary. And if they called the Police, even better. Deal with the manager only, not dippy salespeople.
Good luck, and sorry you haven't had much of a response from people on here. This subject has been discussed before but I am unable to find any links to it.
Please let us know how you get on.
Regards
Lisa.
When you collected or agreed to buy the caravan, had the dealers done a service including a damp test on the van? And if so, did you have sight of that information? The reason I ask is that I bought a van recently from a dealers and had sight of a full service report including a damp test which had been done a week before.
At the risk of stating the obvious, if you did have sight of any report then you can take that up with them.
Is there any warranty on the van? How long have you had the van?
If the damp wasn't pointed out to you and if the salesman sold you a 'pup' then, if it was me, I would hitch the van up, and take it back and park it on their forecourt with a big placard on the outside saying something like 'don't buy from these dealers'. I would then stand there all day and the next day if necessary. And if they called the Police, even better. Deal with the manager only, not dippy salespeople.
Good luck, and sorry you haven't had much of a response from people on here. This subject has been discussed before but I am unable to find any links to it.
Please let us know how you get on.
Regards
Lisa.
Hi Brian,
Sorry Clives words provoked such a reaction,did the Truth hurt that much !!!!!
Val & Frank
Sorry Clives words provoked such a reaction,did the Truth hurt that much !!!!!
Val & Frank
On a more serious note Brian, how soon after buying the van did you notice the damp? As you have bought from a dealer, unless the van was "sold as seen", then you surely have some sort of protection, just as you would with a second hand car,
Good luck,
Gavin.
Good luck,
Gavin.
Hello Brian,
I am not a solicitor; so only use this information as a guide. You should seek professional legal advice if you wish to pursue any action.
As a purchaser you afforded certain legal protections through the statutory rights relating to the Sale of Goods Acts and Trades Description regulations. (see DTI web sites)
http://www.dti.gov.uk/consumers/fact-sheets/page24700.html
http://www.dti.gov.uk/consumers/fact-sheets/page24702.html
In a brief nutshell - a trader/retailer/dealer (excluding private sales) is obliged to supply goods fit for purpose and matching the description offered. This is relatively easy in the case of new items because of published specifications but it also applies to second hand items, however the law does recognise that a second-hand item will be subject to wear and tear commensurate with its previous history.
A trader is legally obliged to ensure that any statement they make about the product is as accurate as reasonably possible, but the customer is also obliged to ensure the product meets their own requirements by asking all relevant questions before the sale is made. Hence the phrase: Caveat Emptor or Buyer Beware.
In practice this means that if the dealer had described the caravan as being free from damp, then you would have a case if damp was evident from the time of sale, but if you did not ask about damp, and it was not brought up in writing or conversation during the negotiations then the dealer has not miss represented the product.
Clearly it is better to have documentary evidence, but as this would be a civil action the courts make judgments on the balance of probability, and circumstantial evidence may be considered.
For example if a dealer is member of a trade organisation that suggests or applies certain standards for its members to adopt, then if the action of the dealer transgresses any of the organisations protocols this could be viewed as failing to follow accepted standards.
If the dealer is a member of a trade organisation you might have success if you contact them.
I am not a solicitor; so only use this information as a guide. You should seek professional legal advice if you wish to pursue any action.
As a purchaser you afforded certain legal protections through the statutory rights relating to the Sale of Goods Acts and Trades Description regulations. (see DTI web sites)
http://www.dti.gov.uk/consumers/fact-sheets/page24700.html
http://www.dti.gov.uk/consumers/fact-sheets/page24702.html
In a brief nutshell - a trader/retailer/dealer (excluding private sales) is obliged to supply goods fit for purpose and matching the description offered. This is relatively easy in the case of new items because of published specifications but it also applies to second hand items, however the law does recognise that a second-hand item will be subject to wear and tear commensurate with its previous history.
A trader is legally obliged to ensure that any statement they make about the product is as accurate as reasonably possible, but the customer is also obliged to ensure the product meets their own requirements by asking all relevant questions before the sale is made. Hence the phrase: Caveat Emptor or Buyer Beware.
In practice this means that if the dealer had described the caravan as being free from damp, then you would have a case if damp was evident from the time of sale, but if you did not ask about damp, and it was not brought up in writing or conversation during the negotiations then the dealer has not miss represented the product.
Clearly it is better to have documentary evidence, but as this would be a civil action the courts make judgments on the balance of probability, and circumstantial evidence may be considered.
For example if a dealer is member of a trade organisation that suggests or applies certain standards for its members to adopt, then if the action of the dealer transgresses any of the organisations protocols this could be viewed as failing to follow accepted standards.
If the dealer is a member of a trade organisation you might have success if you contact them.
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