Hello
We have a 2025 Bailey Alvor and all was well until this morning. While I was taking a shower the water slowed and stopped. Initially I thought the water to the Aquarol had been turned off but not so.
This is the problem. The external pump will work for a few seconds then the water slows and stops but the pump stays on. After carrying out all the usual checks and following instructions from the dealer and the Whale helpline nothing helped. So to get us by (our caravan is permanently sited and we don't tow it) we filled the internal tank (proof that the external pump worked) and followed all the instructions to draw water from the internal tank. Exactly the same thing happens with the internal pump.
We don't have any leaks and it's been working perfectly until this morning.
We don't seem to be able to get any resolutions at the moment. Any advice would be very gratefully received.
We have a 2025 Bailey Alvor and all was well until this morning. While I was taking a shower the water slowed and stopped. Initially I thought the water to the Aquarol had been turned off but not so.
This is the problem. The external pump will work for a few seconds then the water slows and stops but the pump stays on. After carrying out all the usual checks and following instructions from the dealer and the Whale helpline nothing helped. So to get us by (our caravan is permanently sited and we don't tow it) we filled the internal tank (proof that the external pump worked) and followed all the instructions to draw water from the internal tank. Exactly the same thing happens with the internal pump.
We don't have any leaks and it's been working perfectly until this morning.
We don't seem to be able to get any resolutions at the moment. Any advice would be very gratefully received.
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