When I click on the DD management tab, it states that due to technical issues it is not available. Also I cannot make an extra payment. I don't use the BGAS app and unlikely to use it at anytime now or in the future.Strange re access to BG online. I’ve just tried via web access and BG app and both worked fine I could get into the area that has DD management. Have you been successful before in gaining access? You could try “ I forgot my password” reset it and try again.
However I used the chat service to increase DD and that has been agreed. I was 105th in queue, but it went through quite quickly and helpful agent. 👍