LB,
It's tough for Computeractive in many ways. It's designed for people who want to know more about how their computer works, but they get criticised for repeating the same 'how-to' features and workshops (I must have seen the putting vinyl records on CD feature a dozen times). Problem is when they start doing other stuff, it's not serving the people who made it a success in the first place.
Not dissimilar to Practical Caravan in many ways. Half of the readers complain that we are too hand-holding and think everyone is an idiot, while the other half say that we are too technical and novice caravan buyers can't get a foothold.
Despite that, it's still the best job I've ever had...
Nigel Donnelly
Editor
Practical Caravan