Grumble

[Martin24]

Well ordered the beast in August for delivery about now, can have it in December sometime if we have a colour we don't like or now have to wait until Feb/Mar for the right colour, although still not the now discontinuing colour we picked!!!! thanks LR!! they've had force 10 in their ears today!!!!! Hats off to the dealers though who are even going to insure the Rexton while we wait once the insurance runs out at the end of the month. Not a happy bunny though especially as the interest rate not worth holding the money. Even the fact of it being registered in 2012 not 2011 won't make much diffrence when we change it in 20 years time!! Okay end of rant!!!!

 

[otherclive]

With LR having a 6 month waiting list for the Evoque and making a reputed £24k per Range Rover (full size) it's no surprise that the humble ( and mighty) Defender takes back seat. Look at it positively if you wait until spring your door frames, bulkhead and outriggers will somewhat longer.

 

[Oldsalt49]

Martin,
I seem to recall a while ago that there was problems for Land Rover getting some paint colours? I think it was something to do with the earthquake and subsequent tsunami that wiped out the plant that produces the paint pigments. This may explain why you have a delay with your choice of colour?

 

[RogerL]

I thought all proper Land-Rovers were the same colour - muddy!

 

[Martin24]

There has been talk of tsunami problems but not a delay in my colour but a total change and no news of it until delivery due that's annoyed me!! Just typical LR really I suppose!! Waiting for the swatch of the new colour before deciding which of the now available colours we'll have but will probably be the new green. Yes I do think all efforts have gone into that new thing and the concept replacement for the defender instead of getting on with fulfilling the orders they have. Dealer not happy either although being very helpful with insurance etc for the rexton!!!
Hope the chasis isn't stood outside somewhere or it'll of rusted through before delivery!!!!

 

[NigelHutson]

The biggest problem is that LR have still got it far too easy, and whilst that continues, so will their arrogance. I have tried to get a paper copy of a Discovery 4 brochure (I don't want to sit looking at a computer screen all the time!), and despite calls to Stealers (and an ingnored email to the Sales Manager at the Chesterfield stealership), and a request on my behalf directly to LR through a well respected friend in the motoring press, I'm still waiting. They're just not bothered.

 

[Martin24]

Doesn't surprise me Nigel!! We had problems getting a defender brochure from LR but did get the last one from our dealership once we ordered it. No point in going on to the website to look at much anyway because it is very out of date. You can't order a 110 xs with a sun roof with a 2.4 engine and all the new ones are all being built with the new 2.2, this was the case when we ordered in August and the website still says 2.4 etc.. The colours are also out of date, the Galway green which we had ordered has not been available for two weeks and in real terms not for months as we ordered it August!! All LR/RR still offered with it on line but been replaced by the new Aintree Green. Most of the colours available for the 110 are unavailable and colours not on the website are available!! Still if the disco brochure is as helpful as the pack we just received from Mini it won't be worth having! Not one picture of the boot and we ended up having to go to look at the dealership to discount it from the swimbo car search!! I think the general view is they can sell LR products without bothering and the general attitude is you either want one or you don't. Have to say we didn't like the disco from the point of view of being just too much to go wrong, despite enjoying the drive! Good luck!!!!!

 

[Surfer]

With all those hassles I am surprised that you even ordered a LR. No such issues with many Jap made vehicles. LOL!

 

[DeliDave_]

We oredered a Hyundai i800 in July and there is no sign of it yet,the dealer is saying about six weeks from being built but doesnt know when that will be,probably be getting the March registration.They said we can have our deposit back if we dont want to wait and cant tell us anything more.Yet you read new car sales are down got to laugh or

 

[RogerL]

We oredered a Hyundai i800 in July and there is no sign of it yet,the dealer is saying about six weeks from being built but doesnt know when that will be,probably be getting the March registration.They said we can have our deposit back if we dont want to wait and cant tell us anything more.Yet you read new car sales are down got to laugh or

If you're ordering directly through a dealer, ie not through a leasing company, then that's either laziness or incompetence on the part of the dealer - Hyundai dealers have access to the factory batch built date/availability so should know when it's being built and scheduling the shipping, etc
Even when there's delays there's no excuse for not quoting a firm delivery date AND sticking to it - Land-Rover is taking a huge amount of stick at the moment, not because of delays, but inability to give accurate delivery dates however far away they are.

 

[DeliDave_]

I ordered through a dealer,Milton Keynes Hyundai but they say the build date that should have been October 20th has been postponed,they have only just started building autos and maybe they are hitting problems I have phoned Hyundai UK who are very polite but don't say any more and just nicely say cancel it if you dont want to wait.

 

[Martin24]

I agree a date would help the situation no end, the dealers are just given a month and then as we know it's not kept to!!! I mean lets face it how hard can it be???? No wonder we don't have a British car industry any more!! Still waiting for the Aintree Green colour swatch to arrive! Should of been here today!!!! Hard to believe that LR have orders sat waiting at dealerships that they aren't even acccepting yet because they have no idea when they can build them!!

 

[scooby301]

Hi Martin,
I agree with you regarding colours there is a limited choice and we had a hard time actually chosing one we could live with! Did you phone other dealers in regards to availability? We ordered our vehicle from Stratstone in Swansea and they were fantastic. They were spot on with the delivery date and kept us informed throughout. Never mind, look forward to having and enjoying it, the Defender is one of my favourite vehicles.
Scooby.

 

[Martin24]

Hi Scooby,
The problem is still waiting for it to be built because of the spec we wanted and for the new engine so I really think it's a factory issue! When we ordered we could of had one very quickly without the sunroof, so that meant we had to wait for the new engine. We're hoping she'll last us for the next 20 years with appropriate waxoyling. Veyr much looking forward to it, eventually!!

 

[Martin24]

Seen the new green at last!!!! Not as nice as the old one in our opinion without of course seeing it in the flesh but it'll just have to do!! According to the Executive Office at LR we'll get priority on a January build and delivery! We'll see!! Never known buying a new car be such a complete and utter pain!!!! Never again!!! If we hadn't paid the deposit I think the hunt would of been back on!!

 

[DeliDave_]

Dealer advised me today mine should arrive at Tibury 21st this month but has to be unloaded,customs,fumigate,Xmas break,PDI,delivered, expect it 3rd week January what a performance.

 

[xtrailman]

Seen the new green at last!!!! Not as nice as the old one in our opinion without of course seeing it in the flesh but it'll just have to do!! According to the Executive Office at LR we'll get priority on a January build and delivery! We'll see!! Never known buying a new car be such a complete and utter pain!!!! Never again!!! If we hadn't paid the deposit I think the hunt would of been back on!!

Cancel it, and buy the new one when it comes out, looks very nice.
I once waited 6 months for a new 2L Mk4 Cortina, when it arrived it was the wrong interior colour.
I refused the car and got my money back.
I've never waited more than a few weeks for a car since.
Theirs only every been two cars worth waiting for, E type Jag, and the first Audi TT.
Both stunning cars.

 

[seth1]

Not sure about the TT but definently the E type.

 

[RogerL]

Not sure about the TT but definently the E type.

Isn't the first TT the version that had to all go back to Germany for major revisions to rear suspension and a spoiler - because they could become unstable at high speed. Later versions were fine cars.

 

[MichaelE]

Thats correct RogerL, early TT's had a problem at high speed when making sharp turns and quick lane changing,they were recalled for the adding of ESP,a rear spoiler and rear suspension mods.
Its an icon but looks quite dated now against a Peugeot RCZ.

 

[Martin24]

No way would we wait for the new one!! Early Disco 3's are hitting the scrap heap because they are beyond economic repair and the Disco tech is what they are going to put into the defender replacement. We're intending to keep this car until swimbo joins me in retirement in another 20 years so we want to keep the iconic good looks and the basic specification. That's why we're getting it now. I admit I have never had to wait more than a couple of weeks to get the car I have wanted to the colour and spec although once one was delayed by a couple of weeks following dock strikes, the garage already had a buyer for my trade in so they gave me a car to use while we waited. Agree with the E type but not being a hairdresser I wouldn't want a TT.

 

[Martin24]

Dealer advised me today mine should arrive at Tibury 21st this month but has to be unloaded,customs,fumigate,Xmas break,PDI,delivered, expect it 3rd week January what a performance.
SNAP!!!!! they are now saying build will commence 9th January for estimated delivery third week in January!! Looks like we may even get it on my Birthday!!

 

[DeliDave_]

Happy days

hopefully

 

[Martin24]

Wel they should start building it today!!!!! whoopie!!!!!!

 

[Martin24]

Hooorahhhh It's been built!!!!! Waiting for LR head office to confirm if it has been dispatched yet! As I've been waiting for a call back for two hours I assume they've lost it at the factory somewhere!! Did try the dealer for an update but the salesman is on holiday and reception knew nothing about it! Great slip in service!!!!!!!