I'm back PC questions

[woodsieboy]

I have been away from PC Forum for a few weeks, but kept dipping in occasionally to check on you all,I have had issues with my own PC the one that involves a lady doctor exploring your bottom, and long story short am being treated for Prostate Cancer, add in 10days in hospital with Vertigo and 20206 has not been good so far. I am full of praise for all the staff at RUH Bath for the way they are looking after me,so please any of you men on here who may have any doubts, please do not delay, get a PSA test done, it is a blood test first , and could save your life.

On another issue involving my PC, I was in France in August and was using my laptop, when Microsoft blocked my e mail account, claimimg suspicious activity,since then I have tried every which way I can to get it back, when I made a data access request they refused to accept it saying I needed to make the request via my account, yes the account that they blocked.

They have admitted the decision to block was made by AI, because the login came from France, yes France in August and after 10 days of using the e mail.

OK I now have a new gmail that I can use , but the old e mail has some of my hospital details, along with other personal documents, insurances etc.

Latest straw Microsoft have closed my complaint.

Any suggestions, how to get the e mail back please?

 

[Buckman]

I dumped Microsoft a few months ago due to various hassles. I am now using Thunderbird and Libreoffice all free of charge. Initially the change was a challenge for me, but now no more issues except a saving on the 365 account. Libreoffice does everything that Microsoft office does so no issue with MS documents or spreadsheets.

 

[Sam Vimes]

I have been away from PC Forum for a few weeks, but kept dipping in occasionally to check on you all,I have had issues with my own PC the one that involves a lady doctor exploring your bottom, and long story short am being treated for Prostate Cancer, add in 10days in hospital with Vertigo and 20206 has not been good so far. I am full of praise for all the staff at RUH Bath for the way they are looking after me,so please any of you men on here who may have any doubts, please do not delay, get a PSA test done, it is a blood test first , and could save your life.

On another issue involving my PC, I was in France in August and was using my laptop, when Microsoft blocked my e mail account, claimimg suspicious activity,since then I have tried every which way I can to get it back, when I made a data access request they refused to accept it saying I needed to make the request via my account, yes the account that they blocked.

They have admitted the decision to block was made by AI, because the login came from France, yes France in August and after 10 days of using the e mail.

OK I now have a new gmail that I can use , but the old e mail has some of my hospital details, along with other personal documents, insurances etc.

Latest straw Microsoft have closed my complaint.

Any suggestions, how to get the e mail back please?

How did you try to access your email account? Was this via the browser based Outlook.com or through the Outlook desktop program or via MS Office?

 

[Beachball]

+1 Outlook.com

 

[woodsieboy]

Hello Sam
I tried to reset using their reset option, got as far as we will send you a code to mobile, never sent code
I tried their 'complete a form ' said insufficient information.
I used their on line chat said 'trying to help you' security says no
I wrote to the CEO 3 times asking for intervention no joy.
Yes via Outlook,
They also asked for an alternative e mail account , so gave them my g mail, said enter the code, which they didn't send

 

[woodsieboy]

Hi Buckman

My problem is not that I have no e mail, I set up a new g mail account.

The problem is I have no access to my old e mail, and Microsoft are proving a law to them selves.

There are things I need, and also I am getting reminders in the post that I have not renewed some subscriptions because the companies involved are using my blocked e mail.

As far as I am concerned Microsoft customer service stinks, a view that many on Trustpilot seem to share.

 

[RogerL]

I dumped Microsoft a few months ago due to various hassles. I am now using Thunderbird and Libreoffice all free of charge. Initially the change was a challenge for me, but now no more issues except a saving on the 365 account. Libreoffice does everything that Microsoft office does so no issue with MS documents or spreadsheets.

I first worked with spreadsheets in the early '80s - on paper! and then switched to Lotus 123 in the mid-80s. I've been using LibreOffice now for several years, after I lost access to my paid-for MS Office when my laptop hard-drive crashed and I wouldn't pay the subscription for MS 365. It works well and will read/translate all the old formats.

 

[birdman101]

This is the reason any thing of importance I always print off, so I have an hard copy. This proved worth doing recently when I had an issue with a Solicitor. Fortunately i had the Email from them in 2021 which I had printed,and I was able to produce it. This saved a lot of hassle, and a considerable amount of money.

 

[otherclive]

This is the reason any thing of importance I always print off, so I have an hard copy. This proved worth doing recently when I had an issue with a Solicitor. Fortunately i had the Email from them in 2021 which I had printed,and I was able to produce it. This saved a lot of hassle, and a considerable amount of money.

I will export important emails as PDF to my ICloud account, plus some I will also print dependent on the subject.

 

[Buckman]

I will export important emails as PDF to my ICloud account, plus some I will also print dependent on the subject.

I prefer not to use Cloud and prefer to back up to flash drive, but that is just personal choice.

 

[otherclive]

I prefer not to use Cloud and prefer to back up to flash drive, but that is just personal choice.

I’ve also got two hard drives, one a disc for some things and a SSD drive for Time Macine backup.

 

[birdman101]

Anything stored Electronically can be lost. Especially with the antics Putin is getting up to.