Daniel, filling the water system should be easy enough, but I have found some vans to have a specific way of purging the air.
It should be just a case of connecting the pump, opening a hot tap and as you have tried, waiting for a steady flow of water.
However, some vans need to have the shower purged first. followed by the wash basin taps, then the sink, because of the placing of joints in the pipework.
Initially the only pressure you need is that supplied by the pump, once full and heated th epressure is increased a small amount by the action of hot water expanding.
There ar eno additional pumps anywhere in the system.
The last possibility is limesacle blocking the outlet.
I would suggest you get it serviced.