- Aug 15, 2017
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Staying at Barnard Castle start of the month, went out to walk the dog at around 9pm round a field towards the back end, but still very much part of, the site and from a farm track running parallel with the site were two or more characters firing air rifles (or POSSIBLY silenced .22 live fire rifles) onto the field and up into a tree on the club land alongside the fence. They had powerful red torches seemingly fixed to the rifles which dramatically danced and scanned around the field then they'd stop moving and you'd hear the shot and a pellet hit whatever before they excitedly carried on. Knowing what it was I turned tail, but anyone else or even me when you think about it could very easily have been hit in the dark and possibly seriously injured.
I chose to walk the dog a different route, but concerned about this I walked round to the staff caravan area by the front gate to see if there was any sign of life without unduly disturbing them as it didn't seem an emergency as such, then finding nobody around but having my smartphone on me I messaged the site via Facebook. I know I know ... Facebook isn't good old black and white formal letter writing that stands up in court ... but then again the C&C Club do put themselves on there, the site has its own Facebook page so they can't blame me for thinking it a means of communication they themselves advocate and must therefore expect some correspondence on and you would presume staff onsite periodically check their site's messages.
So ... I ping them a message reporting the incident. Got an automated reply to say page is not regularly monitored. …. contact us via http://www.Facebook.com/thefriendlyclub.
So I do that and a couple of days later I get “… Sorry to hear that there were people shooting around the Barnard Castle Site. This is not something we have been notified about before so I will pass it along to our sites team for them to investigate. Many thanks, Lauren”, to which I replied “Happy for you to pass my number on if easier to explain. 07XXX XXXXXX".
Now, the thing is this: I can add very little more than I've just told you all here. But quite how are the site to "investigate" on hearing only a brief message third-hand from their friend Lauren when I would have expected them to have shown some more concern for such a serious incident and at the very least rung me to thank me or more practically to chat it through to see if I can shed any more light to aid their "investigation". And there it would have ended more properly and amicably I suppose. They ring me, I go away happy content that they appear to care and have at least noted it. But nope. Not a sausage. Seems they don't give a damn and a problem ignored is a problem that never happened. What, though, if it’s a regular thing? What if someone onsite gets shot, loses an eye or at the very least a nasty sting and a messed up holiday? Doesn't that make their disinterest this time around more open to negligence or at least a severe moral and customer service failing?
Irritated and indignant over the C&C Club's apparent indifference I thought, right, well this needs at least some attention from someone, so I emailed the local police and guess what .... my setting the email to request a read receipt got me receipt alright ... a "your message was deleted without being read" receipt!!! Unbelievable! Maybe, like the Government and the BBC, they're only interested in "far right", "terrorist", "muslim", "Brexit", and "Trump". I obviously didn't use the right buzzword!
Last gasp before laying the matter finally off my chest here was to amuse myself 'tweeting' C&C Club President Julia Bradbury to ask who within C&C Club might be more interested than those onsite or this Lauren seemed to me, yet she (in what seems to be a now deleted tweet in reply) simply said "sounds concerning".
So all in all, yes, a possibly one off incident that has now long passed in the mists of time, but I'm pretty appalled at the indifference shown by all concerned. Maybe someone from Practical Caravan magazine is on here and can pick this up, not because I care or need worry any more but it’s a case in point perhaps as to the general level (or not) to which the C&C Club care about what occurs on their sites nationwide?
I chose to walk the dog a different route, but concerned about this I walked round to the staff caravan area by the front gate to see if there was any sign of life without unduly disturbing them as it didn't seem an emergency as such, then finding nobody around but having my smartphone on me I messaged the site via Facebook. I know I know ... Facebook isn't good old black and white formal letter writing that stands up in court ... but then again the C&C Club do put themselves on there, the site has its own Facebook page so they can't blame me for thinking it a means of communication they themselves advocate and must therefore expect some correspondence on and you would presume staff onsite periodically check their site's messages.
So ... I ping them a message reporting the incident. Got an automated reply to say page is not regularly monitored. …. contact us via http://www.Facebook.com/thefriendlyclub.
So I do that and a couple of days later I get “… Sorry to hear that there were people shooting around the Barnard Castle Site. This is not something we have been notified about before so I will pass it along to our sites team for them to investigate. Many thanks, Lauren”, to which I replied “Happy for you to pass my number on if easier to explain. 07XXX XXXXXX".
Now, the thing is this: I can add very little more than I've just told you all here. But quite how are the site to "investigate" on hearing only a brief message third-hand from their friend Lauren when I would have expected them to have shown some more concern for such a serious incident and at the very least rung me to thank me or more practically to chat it through to see if I can shed any more light to aid their "investigation". And there it would have ended more properly and amicably I suppose. They ring me, I go away happy content that they appear to care and have at least noted it. But nope. Not a sausage. Seems they don't give a damn and a problem ignored is a problem that never happened. What, though, if it’s a regular thing? What if someone onsite gets shot, loses an eye or at the very least a nasty sting and a messed up holiday? Doesn't that make their disinterest this time around more open to negligence or at least a severe moral and customer service failing?
Irritated and indignant over the C&C Club's apparent indifference I thought, right, well this needs at least some attention from someone, so I emailed the local police and guess what .... my setting the email to request a read receipt got me receipt alright ... a "your message was deleted without being read" receipt!!! Unbelievable! Maybe, like the Government and the BBC, they're only interested in "far right", "terrorist", "muslim", "Brexit", and "Trump". I obviously didn't use the right buzzword!
Last gasp before laying the matter finally off my chest here was to amuse myself 'tweeting' C&C Club President Julia Bradbury to ask who within C&C Club might be more interested than those onsite or this Lauren seemed to me, yet she (in what seems to be a now deleted tweet in reply) simply said "sounds concerning".
So all in all, yes, a possibly one off incident that has now long passed in the mists of time, but I'm pretty appalled at the indifference shown by all concerned. Maybe someone from Practical Caravan magazine is on here and can pick this up, not because I care or need worry any more but it’s a case in point perhaps as to the general level (or not) to which the C&C Club care about what occurs on their sites nationwide?