As ferry companies cancelled return ferries from Europe at very short notice and many of us were forced to use the only remaining service - Eurotunnel, has the cancelling ferry company any responsibility for the extra costs involved. They have issed a refund but as a voucher. Th difference in cost between this and the Eurotunnel fare was substantial - towards £200 - plus several hundred miles addition driving and an overnight at a campsite.
The travel insurance policy (RP) does not cover this and insist the claim should go to the ferry operator.
Their T&Cs are surprise surprise - unclear, but they do state that cancelled tickets will be 'reimbursed' which to me means in cash.
Any views please ?
The travel insurance policy (RP) does not cover this and insist the claim should go to the ferry operator.
Their T&Cs are surprise surprise - unclear, but they do state that cancelled tickets will be 'reimbursed' which to me means in cash.
Any views please ?