Have had Smart meter for some time now and not switched on to read , however in the last couple of months have been reading it and am confused by my readings and the monthly staetment . For instance my average reading each day is £7 and yet my statement shows £284 for the month. Also looking at their usage page I used £10 a day on electric only. I am with Bulb/Octupus. So the daily figures shown on the Smart , are they the actual amount to pay or is another amount added to it ?.
Your post is confusing. If you used £10 on electricity only, how can your average be £7 per day.
We are with Octopus, and at first the readout screen was confusing. To add to the confusion YouTube videos show different advice. I think this is because there are different versions of the reader.
Have a look at the booklet that would have come with it, there is a link to the octopus page with fuller advice.
The reader takes up to two weeks to fully connect (I think). But mine was OK after 2 days. So as you have only just started using it, perhaps you need to wait.
My daily consumption varies from £7 to £12.5 (cold day with washing to get dry). Our average is about £8.5. I am happy with this as they think an average house will be about £2,500 which is £7.7 per day. So I guess I am on schedule to get below that. I set a budget for around £7. So it shows we are over budget. But as it is winter it is to be expected.
For more info. why not download the Octopus app which integrates with your account and meter to give up to date info.
John