You really have to ask does anyone from Swift read this Forum?Wouldn’t you have thought someone in the dealership might have noticed it as they were going in and out readying the caravan and doing PDI. Say no more M’lud.
They should be ashamed !
You really have to ask does anyone from Swift read this Forum?Wouldn’t you have thought someone in the dealership might have noticed it as they were going in and out readying the caravan and doing PDI. Say no more M’lud.
No such thing as "sold as seen" if buying from a dealer.Possibly been used as a spares source if it was standing for a short while at the dealers, we had a few similar issues with our new van but did buy it sold as seen - easily fixed and was worth the cash saving.
Kev
Video here
View: https://www.youtube.com/watch?v=I8orD3K8gR0
He ends up taking the whole plate off. For us, just turning it around sorted it. Hope this will solve it for you
Mel


Was it heavily discounted because the door wouldn’t lock?It was bought sold as seen with the issues highlighted. It did carry the usual manufacturers warranty, the invoice was noted as such.
We have a Swift. . I was concerned about slamming the door. Or worried about the strain on the handle when trying to shut quietly. . A bit of silicone spray on the latch made it shut easier. . .Ok travelled to the dealership in Scotland today to point out the door snag.
The Tech came out and said it was normal for Swift users to slam the door so the lock mechanism can engage. I said it wasn’t good for the neighbours hearing that at 11pm at night, he sort of gave the look of ‘why should we be so bothered about others..’
Can any of you who are in their Swift caravan please take a photo of their mechanism and advise if it’s the same as ours and have you got to slam the door for the 2 silver bolts to engage and lock?
But hasn’t Saxo reversed the plate with improvement. #31As I mentioned before ours ( Swift Alpine 2) was a slammer until we turned the latch plate around; now it just needs a definite pull, rather than a slam.
Our mechanism is exactly the same as yours. Van in storage so can’t do photo at present.
BTW I found out about the latch plate being the wrong way around on Facebook posts in two Swift and Swift/Sprite owners groups. It is a common issue. If you are on FB, it may be worth a trawl.
Mel
Yes he has but in his case it still needed a slam as per the video I posted.But hasn’t Saxo reversed the plate with improvement. #31
Apologies I should have said “no improvement “. Didn’t watch the video as I’ve not got a new roaming VPN yet😂Yes he has but in his case it still needed a slam as per the video I posted.
Mel
In my mind, why would Swift supply caravans with the latch plate the wrong way round? . . My thoughts are the door seals need compressing to guarantee a watertight fit. .As I mentioned before ours ( Swift Alpine 2) was a slammer until we turned the latch plate around; now it just needs a definite pull, rather than a slam.
Our mechanism is exactly the same as yours. Van in storage so can’t do photo at present.
BTW I found out about the latch plate being the wrong way around on Facebook posts in two Swift and Swift/Sprite owners groups. It is a common issue. If you are on FB, it may be worth a trawl.
Mel
I have asked my brother , who has a 2023 Swift if he can send me a couple of pictures of his lock. He says he has to pull it really hard to get the pins to close properly.Yes will try Mel, but not sure if they will fix this!
I would need to have someone upload a Swift caravan on their door so I can send him an example. He was very adamant you do need to slam the door..
I also checked another brand new Swift at the dealership and they too had the plate reversed, and the door had to be slammed shut.
I happened to visit a certain dealership on the outskirts of Shrewsbury for some odds and ends from the accessories shop yesterday. While there we looked at some caravans (after promising each other we wouldn't make any rash purchasing decisions).Tried exactly like this and the door lock still didn’t close properly, and I flipped the recess section around. Had the exact same issue after the guy on video flipped it
Maybe it’s another trip to the dealer after all, which is a shame as it just needs a file down then the lock would pass over. Still needs a good pull / slam to engage
View attachment 9445
View attachment 9446

Progress of sorts but from some of your previous posts, and others I wonder how Swift got it so wrong?The fault (along with a couple others) have now been accepted by the dealership.
looking at the lock plate when the door is just about closed, it's definetely not fitted correctly.
If you have a look at the image below. The lock plate is roughly 1/2cm lower, which stops the actual lock snib from engaging properly. I'm sure the dealership said they will try lowering the plate first, which will presumaby allow the lock to engage more easily without slamming the door every time.... which I know is wrong
View attachment 9545
Probably the same guy signing off all the caravans thinking its correct 😉Progress of sorts but from some of your previous posts, and others I wonder how Swift got it so wrong?