Volvo xc60

[RogerL]

In a previous post you stated that your service plan gave 25% discount but were dissatisfied VW services and was going to use an independent. So you are not comparing like with like. The Toyota service prices in my post were current prices for single services. So what is the VW equivalent for your car at today’s prices?

Perhaps you could provide the current dealerships prices for servicing a Passat PHEV estate compared to a ID7 Tourer 2WD.

In my experience the price of single services is higher than multi-year service plans and dealer prices are higher than manufacturers plans. I was merely commenting on the big disparity between the price I paid for recent services compared to some of the figures quoted in this thread. I'll let you do your own research.

Most modern IC cars need servicing every 2 years, with an optional engine oil change in between - since EVs don't have engine oil they should only need servicing every two years but this doesn't seem to be the case.

 

[RogerL]

However do you have a 10 year warranty on thne car as that is included in the service cost for the Toyota. Basically an insurance!

That's a fair point - extending the original manufacturer's warranty on my VW Touareg would have added about £800/year making it more expensive - although I haven't needed any repairs that warranty would have covered in years 6-10 - just replacement tyres, brake discs/pads and transmission fluids

 

[otherclive]

Looking at Kia the prices shown for their EV range are as one would expect less than for a ICE, or hybrid. Although in the dear old US of A they still seem to recommend 6 months or 6k miles for some like early EV6 or Niro EV!!!

Do Electric Cars Need Servicing and MOT? | Kia UK

We explore the need for electric car servicing and MOTs within an industry redefining itself around electric and hybrid cars.

www.kia.com

 

[Beachball]

FWIW...

We had our Qashqai serviced yesterday. Major service, £364, of which more than half was for materials.

Service interval is 18,000 miles which is just under 2 years for us.

Pick my new car up and they said service at 24 months 20k .

 

[Dustydog]

Pick my new car up and they said service at 24 months 20k .

It seems like only yesterday you collected the Tourneo.
What colour this time?

 

[Hutch]

Pick my new car up and they said service at 24 months 20k .

Is the service, nott included in the lease agreement.

 

[Tobes]

I've yet to see any significant reduction in actual EV servicing costs compared to IC cars, even though both time and materials should be less.

I'm surprised at some of the figures quoted in this thread - my last VW service plan was £335 to cover two services, one standard and one major - 4-cylinder VWs were cheaper.

The service plan for our Fiat 500E was £300 for the 1st 3 services, all at the main dealer.
My Polestar is due its 3rd service next week (54,000 miles), at the Volvo main dealer. If I get to see the invoice, I will update on the costs.

 

[RogerL]

The service plan for our Fiat 500E was £300 for the 1st 3 services, all at the main dealer.
My Polestar is due its 3rd service next week (54,000 miles), at the Volvo main dealer. If I get to see the invoice, I will update on the costs.

I don't understand why EVs need an annual service - most modern ICs are 2 years with literally just an optional oil/filter change in between.

Leaving aside the "need" to generate business for EV dealers, what needs doing or checking on an EV annually that doesn't on an IC - especially as the annual MoT covers all the safety checks.

 

[Tobes]

I don't understand why EVs need an annual service - most modern ICs are 2 years with literally just an optional oil/filter change in between.

Leaving aside the "need" to generate business for EV dealers, what needs doing or checking on an EV annually that doesn't on an IC - especially as the annual MoT covers all the safety checks.

I agree - the fiat is annual or 9000 miles. I think it's the same as the ICE version (even though it's a completely different car). Polestar is 2 years or 18,000 miles, as is the Vauxhall Corsa E after the 1st year.

 

[otherclive]

I don't understand why EVs need an annual service - most modern ICs are 2 years with literally just an optional oil/filter change in between.

Leaving aside the "need" to generate business for EV dealers, what needs doing or checking on an EV annually that doesn't on an IC - especially as the annual MoT covers all the safety checks.

My last ICE was first marketed in late 2019. In its early years it had two service regimes. Annual minor and two yearly more comprehensive service. Then as time or mileage moved on some services became more extensive with plugs changing, coolant. It did not have a cambelt I made sure of that. We are a belt free house! But MoT doesn’t start until the end of year three so I have no problem having a technician casting an eye over what’s going on in year 1 and beyond. Some may say I’m spending money unnecessarily but that’s a personal choice. Besides not having a caravan I am now flushed for cash 😱. ( TIC )

 

[Dustydog]

Dealer special service deal’s for the first three years are great value, a loss leader I’d suggest.
The three Kia’s, we still have one, were sold with the service packages. We stuck with the Kia Dealer for the seven years mainly because of the Warranty. And as reported previously Kia dealt with the headlamps issues at nine years old foc👏

You can go elsewhere but the danger was if something went wrong it may be easy to blame the Indie. Also what about Kia updates on software etc?

Now both are out of warranty our excellent Indie does the services.

 

[Hutch]

Getting back to border Billy's original question,
We looked at a Volvo XC 70, lovely car, had everything we wanted, but when my wife drove it , she has her seat fairly upright, and her head was being pushed forward by the headrest, it seems Volvo headrests are NOT adjustable. So for us the car was a NoGo.

 

[Buckman]

Getting back to border Billy's original question,
We looked at a Volvo XC 70, lovely car, had everything we wanted, but when my wife drove it , she has her seat fairly upright, and her head was being pushed forward by the headrest, it seems Volvo headrests are NOT adjustable. So for us the car was a NoGo.

If I remember correctly on our Volvo the headrest was adjustable, but was very difficult to adjust and needed forcing. Same on our Corolla. Not idea on our current vehicle as ir seems okay.

 

[Beachball]

Is the service, nott included in the lease agreement.

Just look at the paperwork it says service is included every 24 months .

 

[ProfJohnL]

Both ICE and EV's use multiple subassemblies over and above just the drive system, some of these systems are found in both ICE and EV's

Some of these may have simply been lifted from ICE vehicle designs and transplanted into EV, without consideration of the different service intervals requirements.

We also have to consider the traditional car dealership relies on after sales activities like service warranty work and sales for spares for a large part of their income. They will be pushing for ways to maintain that income, or some other type of income, nd better for the manufacturers to include "service" requirements embedded into manufacturers warranty T&C's and limiting access to service and repair information so customers have to still keep returning.

 

[RogerL]

Both ICE and EV's use multiple subassemblies over and above just the drive system, some of these systems are found in both ICE and EV's

Some of these may have simply been lifted from ICE vehicle designs and transplanted into EV, without consideration of the different service intervals requirements.

We also have to consider the traditional car dealership relies on after sales activities like service warranty work and sales for spares for a large part of their income. They will be pushing for ways to maintain that income, or some other type of income, nd better for the manufacturers to include "service" requirements embedded into manufacturers warranty T&C's and limiting access to service and repair information so customers have to still keep returning.

That's restraint of trade - in the USA car makers are obliged to publish technical servicing/repair data so that any workshop can find out what's needed - we could do with something similar in the UK.

 

[otherclive]

That's restraint of trade - in the USA car makers are obliged to publish technical servicing/repair data so that any workshop can find out what's needed - we could do with something similar in the UK.

My Skoda Superb was looked after by an established VAG independent. They could use certain elements of the VAG diagnostic suite but any in depth follow up had to be paid for by the customer. Also when the car had been serviced the details were uploaded to VAG. But any repairs etc were not able to be uploaded to the database. They had access to the Technical Bulletins as they were issued, but don’t know if there was a charge for such. But either way they were streets ahead of the franchise dealerships.

 

[Dustydog]

Clive
Do VAG have any legal duty to issue technical bulletins to us Owners?

 

[otherclive]

Clive
Do VAG have any legal duty to issue technical bulletins to us Owners?

No idea Dusty but I shouldn’t think so. I suspect what Roger was describing was a process under US consumer laws via NHTSA. Here is the NHTSA listing. I thought the EU was proposing similar, but don’t know where that got to since Brexit. I’m sure my VAG independent probably subscribed to obtain them.

This might be of interest wrt Europe.

Joint statement on repair in the EU vehicle law

Early obsolescence is threatening vehicle repair, with dire consequences for consumers, businesses and the environment. European NGOs and industries urge the EU Parliament to include strong measures on repair in the EU vehicle law.

eeb.org