Whale iVan screen repair/replacement

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Jul 19, 2021
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What is the digitiser you mention? Is that part of the screen?
There are two parts, the TFT screen, and on top of that there is the digitiser or "touch screen"
You need both, preferably sold as one unit .

A digitiser is about £25 on its own, a screen about £60 on its own.

If it's the one on eBay that I looked at it says it's a TFT screen, no mention of the digitiser
It's so difficult to line up a digitiser exactly right on a screen, especially as there is no calibration on these whale things.
I speak from experience of fixing Nintendo ds consoles.

Hope it goes ok, and I'd love to hear back
 
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Sep 9, 2025
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I’ve ordered one with same serial number so it should be the same. It’s coming in a couple of weeks so I’ll let you know either way. Thanks for your help.
 
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Reactions: Bluetonic
Jun 10, 2024
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Hi
When you fit the "new panel" you may find that it only connects to the water heater and not the space heater. You have to take the back off the space heater control box situated near the heater under the seat - 2 screws to remove from wall and 4 at the back for access. In there is a yellow reset button you press. Before this even the voltage will not read on the screen.
if you need to access the installer module the code is 94253.
Hope you get the touch pad Ok from China - the cheapest in the UK is Caraquip on ebay at £365
IMG_20250724_123847.jpg
 

Attachments

  • Electronic panel reset instructions IVan.jpg
    Electronic panel reset instructions IVan.jpg
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Jun 10, 2024
26
6
535
There are two parts, the TFT screen, and on top of that there is the digitiser or "touch screen"
You need both, preferably sold as one unit .

A digitiser is about £25 on its own, a screen about £60 on its own.

If it's the one on eBay that I looked at it says it's a TFT screen, no mention of the digitiser
It's so difficult to line up a digitiser exactly right on a screen, especially as there is no calibration on these whale things.
I speak from experience of fixing Nintendo ds consoles.

Hope it goes ok, and I'd love to hear back
Interesting as I used to have to put my finger offset on my panel to get the space heater page. I wonder if this was the reason. (Totally failed now and replaced)
 
Sep 9, 2025
4
1
15
Hi
When you fit the "new panel" you may find that it only connects to the water heater and not the space heater. You have to take the back off the space heater control box situated near the heater under the seat - 2 screws to remove from wall and 4 at the back for access. In there is a yellow reset button you press. Before this even the voltage will not read on the screen.
if you need to access the installer module the code is 94253.
Hope you get the touch pad Ok from China - the cheapest in the UK is Caraquip on ebay at £365
View attachment 9584
Oh dear, this is getting complicated. My space heater has a reset button on the top so maybe it’s different from yours. I will have the knowledge you have given me if it doesn’t work straight away so thank you for that. I will let you know how I get on.
 
Jun 10, 2024
26
6
535
Hi
just found a picture of my space heater remote control box. This is the one that Whale told me to open up and reset. So ignore the "Do not tamper or remove" sign
IMG_20250504_141254.jpg
 

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