Four years ago.After Mr H harassing me into getting a decorator in rather than doing it myself.
, I contracted a well known decorator in our area with, glowing recommendations, to emulsion our, Hall stairs and landing, in Satin finish emulsion and White, high gloss for the 8 doors and paint work.
The emulsion was fine, but the gloss was NOT gloss, it was more of a Matt finish, at the end of the first day of the gloss I mentioned this to the decorator, he stated this is the trade paint that his boss supplied. After a couple of phone calls, the main man appeared and agreed it was not High gloss. Phone call to supplier, and manufacturer and they stated it may take at least two maybe three coats before a high gloss to appear as the paints are now water based and not oil based.
The end was I received a £300 reduction in the bill, I will not be employing some to do it again, I do a much better job myself. Preparation is the key to a good job.