Hello Everyone
Can any steer me in the right dirction.
" weeks ago I took my car to **** to have a tyre changed. In the process of what was only 45 minutes they managed to damage my car on the quater panel above where they changed the tyre.
I immediately turned around and went back to the autocentre. The managers first response was my guys are honest etc etc.
I wrote a letter of complaint to the head office, a 1 week the manager rang to say they will not take liabilty. To which I said I would be back intouch with the head office.
Someone will be calling me tomorrow.
So what is my next step if they don't repair my car. Not sure where to go to complain or if it's a case of going to court...
what would the options be?
thanks
Can any steer me in the right dirction.
" weeks ago I took my car to **** to have a tyre changed. In the process of what was only 45 minutes they managed to damage my car on the quater panel above where they changed the tyre.
I immediately turned around and went back to the autocentre. The managers first response was my guys are honest etc etc.
I wrote a letter of complaint to the head office, a 1 week the manager rang to say they will not take liabilty. To which I said I would be back intouch with the head office.
Someone will be calling me tomorrow.
So what is my next step if they don't repair my car. Not sure where to go to complain or if it's a case of going to court...
what would the options be?
thanks