Just took delivery of a new Buccaneer and noticed some shelves missing from the fridge. I contacted the dealership and they told me this is the way Elddis is delivering them now but i can buy them as extra shelves , when did you ever buy a caravan then have to buy shelves for your fridge. According to the dealership Dometic the fridge manufacturer told Elddis if they want a fridge with all the shelves they have to pay extra. In all my years buying caravans i have never known a more deliberate and devious way to rip off their customers
As for Elddis customer service i can only describe as useless and patronising and this seems the new way forward for caravan manufacturers to leave parts out then charge you separately
As for Elddis customer service i can only describe as useless and patronising and this seems the new way forward for caravan manufacturers to leave parts out then charge you separately
Last edited: