The best caravan awards results seem to continue the trend where the Best scores only  81.9% !    To put  it  another  way that  means over 18.1% customers were unhappy. and that  just the "best" brand.
I  continue to  maintain that any  industry that  considers 18% or more customers are not satisfied should be ashamed of such a failure rate,  and doing  something really  positive about resolving  such high numbers of failures,  by  redesigning their products to prevent  such failures.
With caravans costing  many tens of thousands of pounds,  customers should be demanding much  better  satisfaction and kicking  up  a real stink when things go wrong.
The buying public have been indoctrinated for decades into accepting sub par products from the manufacturers,  its become endemic in the buyers minds.
When you  end up paying what  might  be 50%  or more of your annual income for a caravan,  more than ever you  should be demanding products that  are  right first time,  and long  lasting.