I don't know why some are getting concerned about high servicing costs for heat pumps, they are basically just refrigeration plants used to cool the outside world and stuff the energy gleened there, plus their own operating energy, into a property.
The same technology as the basis of air conditioning, this is nothing new or challenging, just applied differently.
I in the 1950s worked on refrigeration plant both commercial cool rooms, commercial freestanding units and a few domestic ones, and even then the engineers had got the mechanics of these well sorted and rock solidly reliable.
In the intervening years I have never had a domestic refrigerators system fail, nor had to have one serviced. Failure has been the insulation foam disintegrating and Zamac alloy handle break, or door seal become denatured, no system failures at all. Together with been told she wants something newer not my work round fix.
Re heating our homes by far the biggest limitation is the very poor innate thermal insulation of our properties, a problem with heat pumps or any other heating system, too little of the energy we put into it stays in the property.
With heat pumps this means they need much bigger plants than we typically want to shell out for, and it seems too many contractors are prepared to sell inadequately specified systems, knowing "we" will not purchase at the inevitable cost involved in doing the system most older homes actually need.