Great Delivery!

Jun 20, 2005
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EVRI, delivered an important parcel . Left it in our recycling bin. Is this acceptable?
If we had been away neighbours would have put it out for refuse collection🙀

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Nov 11, 2009
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No it’s not acceptable, but they have done it to my daughter, the alternative being just to leave it on the front. I try and see what options I have if we are not going to be in. One is throw over back gate if it’s not fragile. The second is to use a pick up point. But I cannot get the options to be acted upon once it’s out for delivery. Perhaps they cannot be uploaded to the drivers phone once they are en route.
 
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Reactions: JTQ
Jan 3, 2012
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Our EVRI courier leaves our item in a safe place normally a brown storage box or at a neighbour , so like you would not have been happy and it not acceptable .
 

JTQ

May 7, 2005
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Very wrong.

I try to avoid buying from those who use EVRI.

IMO, they got things wrong by simply changing their name, that made zero difference for me, what I needed changing was and remains the whole integrity of the customer facing delivery service they provide.
Know from the home security system they can dump deliveries without even touching the doorbell.

Where I can't avoid them I now opt for delivery to a local manned pick up point, rather than risk a home delivery.

Whilst not IMO so critical with other couriers, I now lean towards the use of local pick up points, it avoids being about and planning life around deliveries.
Even the planned date can change at short notice, usually earlier if anything, but still that can throw plans.
 
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