Chris,
I can only speak as I find but I am very pleased with ours. It does everything competently without setting the world on fire. It's powerful enough and heavy enough to tow most caravans although I think it would probably struggle a bit if towing anything above about 1700kilos. As far as ride comfort is concerned I found it better than a lot of similar vehicles and front and rear passengers have been quite complimentary, although this could be down to my exceptionally smooth driving skills !! I think it's been said many times in other threads if you want an out and out tow car, the Sorrento would be better, but if like us, 80 - 90% of the time the car is used solo, I would pick the Santa Fe every time. It's nice to drive, reasonably economical,comfortable very roomy and I haven't had any problem with the foot operated parking brake.
Huw