Tiguan a warning light came on the dash

[Beachball]

Latest update
Went to Volkswagen dealer at 8.15 am and the earliest they can look at my car is Thursday 28th April so then i rang RAC breakdown first they said 2 hrs then 13.30 pm he came at 2pm finally he came put it on the diagnostic codes .. it came up with 4 things wrong ... Glow time control unit
Priority
Fault delay counter/ driving cycle
Cold start sensor
He advise just to stick local
So our holiday is cancelled

 

[Dustydog]

Latest update
Went to Volkswagen dealer at 8.15 am and the earliest they can look at my car is Thursday 28th April so then i rang RAC first they said 2 hrs then it went 2pm finally he came put it on the diagnostic codes it came up with 4 things wrong Glow time control unit
Priority
Fault delay counter/ driving cycle
Cold start sensor
He advise just to stick local
So our holiday is cancelled

Surely as a good regular customer who has just had a full service last week your Dealer could pull a few strings?
My engineer has all the VW software on his diagnostic computer. It is very clear the RAC is a general one that has not drilled down to the exact locus of the fault like I had..
Another garage maybe that has better diagnostics? Be a shame to lose your holiday

 

[Beachball]

Surely as a good regular customer who has just had a full service last week your Dealer could pull a few strings?
My engineer has all the VW software on his diagnostic computer. It is very clear the RAC is a general one that has not drilled down to the exact locus of the fault like I had..
Another garage maybe that has better diagnostics? Be a shame to lose your holiday

He did not say what it was but gave me 4 things and advise me not to tow with it and for the peace of mind that what i am sticking to The dealer said that the earliest date they can see me and showed me the diary and it was full .
it was not a full service last week
Longlife 2 service is a oil change
Complementary express visual check

 

[RogerL]

He did not say what it was but gave me 4 things and advise me not to tow with it and for the peace of mind that what i am sticking to The dealer said that the earliest date they can see me and showed me the diary and it was full .
it was not a full service last week
Longlife 2 service is a oil change
Complementary express visual check

Call the service manager or dealer principal - dealers should be able to fit regular customers in, if only to do the diagnostics and order parts in - Service Advisors are just jobsworths.

 

[Beachball]

Call the service manager or dealer principal - dealers should be able to fit regular customers in, if only to do the diagnostics and order parts in - Service Advisors are just jobsworths.

This afternoon i was not happy with the date i was given so i rang and ask to speak to the service manager he still came back with the same date he said with it been Easter there is know availability . The holiday has now been arranged for another date in the near future.

 

[RogerL]

This afternoon i was not happy with the date i was given so i rang and ask to speak to the service manager he still came back with the same date he said with it been Easter there is know availability . The holiday has now been arranged for another date in the near future.

If it was me, I'd take the time to check out other VW dealers in your area.

 

[Hutch]

If it was me, I'd take the time to check out other VW dealers in your area.

If it was Me, I would change to a Hyundai, or Kia.
BB, it will probably be something simple, my friends Turaeg, EMS light was on coming home from Switzerland, he stopped several times, light always there, He refuelled in Holland prior to getting on the ferry. Light went off. All to do with pressure sensors.

 

[RogerL]

If it was Me, I would change to a Hyundai, or Kia.
BB, it will probably be something simple, my friends Turaeg, EMS light was on coming home from Switzerland, he stopped several times, light always there, He refuelled in Holland prior to getting on the ferry. Light went off. All to do with pressure sensors.

My Hyundai Santa Fe spent more time "off-road" than all my previous cars put together - I sold it just before the warranty ran out and bought my Touareg - when the Touareg had issues with its sunroof while up in Scotland, the local dealer was able to temporarily fix it while we waited.

 

[Hutch]

Some are good some are bad, warranty times with the Korean stuff is great. I meet some one with a SF, waited almost 6 month for a wheel bearing.
New cars, lack of new spares.

 

[Beachball]

Just to let you know i rung another Volkswagen dealer twenty miles each way from home and they can get me in on Friday 22nd April at 12.15 i have to leave the car with them it might be Saturday or Monday my wife going to come in her car to bring me home

 

[Dustydog]

I do wonder why , in my case the VW owners handbook doesn’t tell you the same fault codes meanings as the plug in diagnostic VW kit.?

 

[JezzerB]

Good news Beachball. Hope it's a quick fix!

 

[RogerL]

I do wonder why , in my case the VW owners handbook doesn’t tell you the same fault codes meanings as the plug in diagnostic VW kit.?

VW Owners handbooks are voluminous as they are, with all their safety warnings - there are many thousands of fault codes, too many for generic OBD readers let alone the handbook.

 

[Beachball]

Good news Beachball. Hope it's a quick fix!

Just got to wait and see what they find i told them what RAC breakdown said and they told me to drop it off on Friday at the time arranged would make a great birthday present to me if it fixed .

 

[Beachball]

Had a phone call yesterday was told to bring it in early this morning so it been at the VW dealer since 9.15 AM they are going to keep me updated all day how they are doing and if they need to order parts for it .

 

[Buckman]

Had a phone call yesterday was told to bring it in early this morning so it been at the VW dealer since 9.15 AM they are going to keep me updated all day how they are doing and if they need to order parts for it .

I was wondering where you were?

 

[Beachball]

I do wonder why , in my case the VW owners handbook doesn’t tell you the same fault codes meanings as the plug in diagnostic VW kit.?

Hi DD so do i could not understand RAC codes on my tiguan

 

[Beachball]

I was wondering where you were?

Well i am 66 years old today and now a officially a pensioner

 

[Buckman]

Hi DD so do i could not understand RAC codes on my tiguan

Don't worry about codes as they can be hard to understand. On our Jeep if the battery drops below a certain level we have a number of error codes flash up and all are false. However understanding the error codes is another issue.

 

[Buckman]

Well i am 66 years old today and now a officially a pensioner

Congratulations on still being a spring chicken! Hope you can celebrate many more years . 👍

 

[Dustydog]

Well i am 66 years old today and now a officially a pensioner

Don’t celebrate too soon. Your state pension is way below the minimum wage 😢😢😢

 

[Hutch]

Happy Birthday BB,
When my Vectra 3.0 V6, kept going into limp mode, I had to go to a specialist place as the Vauxhall dealer didn't have an engineer suitable for the Isuzu engine.
These people put on the diagnostic reader and gave me a print out, charged me £120 and stated that it was No. 5 fuel injector. I took the print out home and diagnosed all the fault codes through, the internet, found one code stated ignore fuel injectors, as the fault was in the fuel injector pump filters.
Some engineers do not fully read the print outs or do not understand what they are diagnoseing. Thankfully I do.

 

[Beachball]

Don’t celebrate too soon. Your state pension is way below the minimum wage 😢😢😢

Thanks for the update but had a lovely meal at a pub yesterday it was great

 

[Dustydog]

Thanks for the update but had a lovely meal at a pub yesterday it was great

Hope you have recovered from blowing out 66 candles 😜
No news from VW?

 

[Beachball]

Hope you have recovered from blowing out 66 candles 😜
No news from VW?

it on going but they said it the Glow plug container unit it was faulty and a sensor just waiting for stock it could be today but might be able have car back Monday . but while there they have sorted some other items the Sat Nav been playing up and the steering .