I don't which is why I have unplugged the cheapie UPS unit, just in case that is causing the router to shut down. Unfortunately that could take days before I will really know.Apologies if you've been asked this before but I'm just trying to ensure you're not wasting money unnecessarily.
How do you know your router is at fault?
We had FTTP. Now we have fibre to the home. Promised 1000 mbps. But speed varries between 200 and 450 with lots of excuses from the supplier. But to test properly I need a 1gb wired network. Occasionally I need to reboot to get the best.I don't which is why I have unplugged the cheapie UPS unit, just in case that is causing the router to shut down. Unfortunately that could take days before I will really know.
I have since found that that our area will be going full fibre sometime next year so probably best to put everything on hold. It was only by chance I found out from Openreach as I did not think we would ever get FTTP for many years living in a rural village.
Not sure if you can use a FTTC modem/ router for FTTP if we do get FTTP. Do they make routers that can be used for either FTTC or FTTP?
We are finding Virgin to be quite fragile and have lost two sets of recordings in 6 months. Problem is any issues are inconsistent so difficult to diagnose even using Virgins own guidance. The other day the remote didn’t function at all well. Changed the batteries and re -paired it with the box. Still no success, so I used my phone as a remote which worked perfectly. In the meantime I had ordered a new FOC remote from Virgin. Then blow me two days I decided to give the remote another try and since then everything has worked and is stable. Quite frustrating.We had FTTP. Now we have fibre to the home. Promised 1000 mbps. But speed varries between 200 and 450 with lots of excuses from the supplier. But to test properly I need a 1gb wired network. Occasionally I need to reboot to get the best.
But am I better off over the FTTP, no. Except for escaping Virgin.
My connection provides all we need and more. If I take up gaming I may not be so complacent.
John
I was with them for years, found the kit and technicians to be fine. But hated the so called customer service.We are finding Virgin to be quite fragile and have lost two sets of recordings in 6 months. Problem is any issues are inconsistent so difficult to diagnose even using Virgins own guidance. The other day the remote didn’t function at all well. Changed the batteries and re -paired it with the box. Still no success, so I used my phone as a remote which worked perfectly. In the meantime I had ordered a new FOC remote from Virgin. Then blow me two days I decided to give the remote another try and since then everything has worked and is stable. Quite frustrating.
