PLEASE HELP QUICK

[Dustydog]

Thats a rather condescending statement as you clearly haven’t read the link about AWS, plus ignored the advice offered by members who have extensive experiences and have used AWS. I sense you are not comfortable using AWS so best stay with the dealership. Of course AWS can do the cable and check ATC.

🙀. Clive, let’s be gentle with Saxo. He’s new to all this stuff. Dealer warranties etc, not wanting to prejudice his position. A bit like me sticking with CMC with the Kia 7 year warranty😉
Of course our AWS engineers can do the job at a fraction of the price. Did he get the “rust “ issue sorted by his Dealer?
Poor Saxo will need another holiday after all his issues and still no Satellite TV? Or did he succeed 🤣

 

[Saxo Appeal]

Thats a rather condescending statement as you clearly haven’t read the link about AWS, plus ignored the advice offered by members who have extensive experiences and have used AWS. I sense you are not comfortable using AWS so best stay with the dealership. Of course AWS can do the cable and check ATC.

No I was out visiting relatives as I go away for 3 weeks to work, so only glanced over it while trying to ask questions...

Have just called East Caravan Services again and left a message to quote for the cable repair, now that I'm back home, visiting the other relatives after Tea

 

[Saxo Appeal]

Take it your from Aberdeenshire?

East Coast Scotland, in Angus

 

[Saxo Appeal]

Wow !!!!

AWS guy just got back in touch and quoted me £90 for repair for the cable, new plug etc

Service costs £227 which includes £5 for Hub Nuts

Can’t believe this, thanks to everyone for recommending AWS , and to @otherclive for the link 😜
Which I was able to fully read once home from relatives 😊

Saving over £300, dealerships costs are high and a good lesson learnt, once again thank you.

 

[GaryB]

The expensive cable quote could have been to supply and fit a new one as (from memory) they have a moulded plug on the other end that plugs into the fuse box under the seat.

 

[Saxo Appeal]

The expensive cable quote could have been to supply and fit a new one as (from memory) they have a moulded plug on the other end that plugs into the fuse box under the seat.

This was his quote:

The cost is approx £90.00
This includes complete new cable a little extra in case it happens again.
13 connectors
A new plug if screw terminals are corroded
If there is a loop under the Sargent’s unit there may be enough to pull ok through and cut the damaged part off.

All services records will be logged with swift

 

[Buckman]

Is that service you’re taking about or cable fix?

I was referring to cost of replacing the cable.

 

[Saxo Appeal]

Hi folks, ok just an update on this

The guy from AWS popped down to the storage yard, and fixed the cable, he was able to pull some of the wire through and fit the 13pin plug back on, and he only sent us a small charge, which was fantastic.

But, we arrvied a few days ago to take the caravan down to our dealer for the remaining snags to be fixed. But when we first connected the 13 pin, the ATC didn't come on, there was no noise, no green / red light. Which we thought was very odd, this has never happened before, could it still be broken.

But when I started the car the ATC activated, which we find very strange as previously regardless of the engine being on or off, the ATC still activated.

Could it be that the car fuse hs blown? or am I going down the wrong road...any ideas?

 

[Hutch]

It could just be an oily connection, I have had to disconnect and reconnect at times,
Don't panic Mr Manwaring.

 

[Dustydog]

The ATC needs a permanent live feed . Engine on or off makes no difference.
Pin 9 should be live at all times and connected to the ATC

 

[davyayr]

Your caravan brakes are not electric they function by the interaction of the hitch and towball via mechanical cable operation.

Ignore ATC it shouldn’t be required if you van is loaded correctly and you drive steadily. I never had a caravan with ATC and didn’t have any heart stopping snakes. It’s a back up but not a substitute for doing things properly.

I agree about doing things properly, and up until today, I have never hard any heart stopping snakes either.
However just today I had occasion to brake and swerve heavily to avoid a 12 ft 6" x "2 plank that flew off a passing pickup. Caravan came very close to striking the ARMCO barrier. A bit of careful correction, ASSISTED by ATC, and all well.
Had a similar scenario a number of years ago, without ATC. Despite my best efforts, it ended badly.
I could feel /see ATC doing its thing today.
Bought our current van and it came with ATC. No harm in having some back-up.
After today, I will NEVER buy a van without it.