On or off?

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Sep 23, 2023
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On the switch it's supply in.and load out.if it's got three positions in general it's on,off,on,if it's a two position switch but a neon light it with have an extra terminal.thats to say three terminals in all,a supply in,a feed out for the load and the extra one for the neutral for the neon return (-) 🙂
 
Jun 20, 2005
20,002
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On the switch it's supply in.and load out.if it's got three positions in general it's on,off,on,if it's a two position switch but a neon light it with have an extra terminal.thats to say three terminals in all,a supply in,a feed out for the load and the extra one for the neutral for the neon return (-) 🙂
See the photos of the stripped down switch. Just a simple on off single pole
 
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Reactions: toad a caravan
Jun 20, 2005
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I thought your problem was it was on when it was showing off sorry 👌
Yes it is just that.
Clearly they have been incorrectly assembled at the factory. Ian explains how it can be corrected. I tried it on an old one. Unsuccessfully.
You need a watch makers vice and tools and magnifier. What if after I had “fiddled” with it it caused a fire?
 
Jun 20, 2005
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Eureka!
Prima Leisure have reacted swiftly and resolved the problem👏👏 Here’s their latest reply. It is reassuring they took this issue seriously and found a resolution.
Their positive action is to be applauded in this day and age of customer care.👍

It seems their suppliers/ switch manufacturer incorrectly assembled the switches.

Good morning
Thank you for your email.
We are currently checking the stock to see if this is an error from our supplier, in the meantime we have switched around the switch on two of them and will send these out 1950889 - due to dispatch today.
Kind regards
Elliott
Info PRIMA​
Customer Support Team​
,​
Bailey Parts​
t: 0344 326 4000​
a:​
Unit 600 The Quadrant​
,​
Bristol​
,​
BS32 4QA​
 
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Reactions: Mel and Hutch
Nov 11, 2009
24,906
8,984
50,935
Eureka!
Prima Leisure have reacted swiftly and resolved the problem👏👏 Here’s their latest reply. It is reassuring they took this issue seriously and found a resolution.
Their positive action is to be applauded in this day and age of customer care.👍

It seems their suppliers/ switch manufacturer incorrectly assembled the switches.

Good morning
Thank you for your email.
We are currently checking the stock to see if this is an error from our supplier, in the meantime we have switched around the switch on two of them and will send these out 1950889 - due to dispatch today.
Kind regards
Elliott
Info PRIMA​
Customer Support Team​
,​
Bailey Parts​
t: 0344 326 4000​
a:​
Unit 600 The Quadrant​
,​
Bristol​
,​
BS32 4QA​
Good outcome, surprised though that they switched the components around in this day and age.
 
Jun 20, 2005
20,002
5,283
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Good outcome, surprised though that they switched the components around in this day and age.
Now you know why so many display caravans get canaballised at dealers for workshop supplies🙀
I ‘m confident as a Major manufacturer these guys know what they are doing😉🤞
 
Nov 6, 2005
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Now you know why so many display caravans get canaballised at dealers for workshop supplies🙀
I ‘m confident as a Major manufacturer these guys know what they are doing😉🤞
Do suppliers never check incoming products these days, even just by sampling? They could have pre-empted the problem if they had.
 
Nov 11, 2009
24,906
8,984
50,935
Now you know why so many display caravans get canaballised at dealers for workshop supplies🙀
I ‘m confident as a Major manufacturer these guys know what they are doing😉🤞
Manufacture of caravans or switches. I read it as if Prima did the change. Given neither spotted the error ……Uhm.
 

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